Shipping and Returns

Shipping

We aim to dispatch your order within 2 working days.

Orders within the UK are sent via Royal Mail. 1st Class typically takes 1-2 business days to arrive and 2nd Class takes 2-3 business days to arrive.

International orders are sent with Royal Mail International and take longer to arrive, reaching Europe within 3-5 business days and the Rest of the World in 6-7 business days.

Please enter your address at the checkout for the shipping costs specific to your order. Shipping costs are automatically generated based upon how many items you have in your basket, for bulk orders please get in touch with us for the best rates.

Returns

To return your item, please email us at {email address} and send the product to: {physical address}.

Our returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address}.

Refunds

To be eligible for a refund , your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a refund will be processed to your original method of payment.

If you haven’t received a refund yet, please allow a few days for the payment to be processed and check with your payment provider. If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.